Our kaftan dresses come in a range of sizes, from small to plus sizes, ensuring a perfect fit for every body type.
Yes, our kaftan dresses are machine washable. We recommend washing them on a gentle cycle with cold water and air drying for best results.
Currently, we only accept Cash on Delivery (COD). Payment is to be made in cash upon delivery of your order.
Once your order is shipped, you will receive a confirmation email with tracking information. You can use this information to track your order’s progress. If you haven’t received tracking details, please contact our Customer Service team at [ridxatelier@gmail.com/+923268846468].
We offer exchanges for defective items only. Items must be unused, unwashed, and in their original condition with all tags attached. For more details, please review our Refund and Exchange Policy.
To initiate an exchange, please contact our Customer Service team at [ridxatelier@gmail.com/+923268846468 ] with your order number and details about the defective item. We will guide you through the exchange process.
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We deliver your orders in 7 working days.
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